With over 15 years experience working in the public sector, retail and with small to medium sized non-profits Manfred is the face of http://www.McKenzieAfrica.com

Manfred holds a MSc in Communications for Development, a Bachelors in Communications Science as well as a LLB (Hons) law degree.

Get in touch and find out how improving your organisation’s communication and stakeholder engagement practices can build capacity, increase negotiation skills, support conflict management and strengthen team relations within your organisation.

Combining communications expertise and experience to help clients engage, build capacity and strategically develop diverse sets of internal and external stakeholders.

Service Example: Inter-Cultural Communications Training

Every culture has its own rituals, nuances, practices and commonly held perspectives. When personal culture meets workplace culture there is the potential for misunderstanding and miscommunication. Our workshops aim to support clearer understanding and improved cross-cultural interactions.

Service Example: Customer Service Training

A partner that combines industry experience and project skills can help transform your organisation’s customer service to ensure an improved customer service experiences by customers and clients leading to people and organisational growth.

Service Example: Conflict Management Training

Focus groups and workshops help raise awareness of how conflict can be effectively managed in the workplace in a way that a 10 minute online course simply could not. Influencing behaviour change within a small group or large organisation requires a human touch and an open mind. Our workshops do more than simply touch the surface. Use the contact page to find out more